Success Story
9,000 Analyst Hours Saved a Year and Annual Review Backlog Cleared for a US-Based Commercial Lender Using CovenAce™
Client Introduction
A US-based super-regional bank with a commercial and industrial lending book of more than 1,800 relationships, facing internal audit scrutiny over the reliability of its covenant records.
Problem Statement
Nearly a quarter of the lender's annual credit reviews were past due. Key challenges included:
- ~23% of annual credit reviews past due
- ~7 hours to prepare a single review
- Review narratives rebuilt from a blank page every cycle
- Inconsistent review structure across analysts
- Risk rating changes delayed by the review queue
- Planned portfolio growth with no budget for new analysts
The lender needed to bring reviews current and keep them current as the book grew.
Solution Offered
Anaptyss deployed CovenAce™ across spreading, covenant testing and credit review reporting on one borrower record. CovenAce drafts each review in the lender's format, while credit analysts own the risk rating rationale and recommendation.
An Anaptyss credit analyst team cleared the overdue queue during rollout under the Digital Knowledge Operations™ delivery model.
Key Solution Delivered
- Mapped the lender's review template, rating scale and policy thresholds
- Linked spreading, covenant testing and review drafting on one record
- Automated drafting of financial analysis and covenant compliance sections
- Automated trend and exception commentary
- Initial Risk rating rationale and recommendations generated; however, finalization retained with analysts
- Source references on every figure for credit committee review
- Anaptyss analyst team deployed to clear the overdue queue
- Portfolio dashboard tracking review status and rating migration
Business Outcomes
- 64% faster review preparation, from ~7 to ~2.5 hours per review.
- ~9,000 analyst hours saved a year across 2,000 annual reviews.
- Overdue reviews reduced from ~23% to under 3% in two quarters.
- One consistent review format across all analysts and portfolio managers.
Turning Complex Challenges into
Measurable Outcomes
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