Recent Updates

Leadership Insights

Embracing Continuous Change

Our Value Proposition

We are the operations engine for industry disruptors as well as an enterprise operations enabler for established brands that need agility to stay abreast of evolving markets. We bring domain-centric, best-in-class digital operations capabilities that can be deployed at scale, with an optimal mix of “shoring” models. We are enabled by our Digital Knowledge Operations™ (DKO™) framework, which brings an automation-first approach to delivering agile, end-to-end digital business processes.

Operationalizing Data, Analytics & AI

We are a tech-agnostic, process-relevant, and operation-centric entity. Our data, analytics, and AI-powered services enable clients to deliver value across the customer journey by empowering users with more agile and intuitive processes.

Process Excellence & Optimization

We deliver domain-knowledge-driven capabilities in dissecting existing processes, helping reconstruct those based on your specific goals, and bringing an automation-first approach to help clients re-design and re-engineer end-to-end processes.

Right-Shoring And Talent Solutions

We work with our clients to strategize and deliver a comprehensive “shoring” capability that addresses the need for scalable talent based on business cycles, “follow-the-sun” delivery capabilities, and risk-mitigation and business continuity concerns.

Market Segments


Business Consulting

Our consulting practice helps business leaders respond to customer needs by driving digital-first transformation. We enable a comprehensive view of the business landscape, and offer valuable insights and various solutions that help our clients build a competitive edge.

Operating Cost Optimization

Straight-Through Processing

Faster Turn-Around-Time

C-SAT Improvement