Tailored, Comprehensive
Digitized, Automated Cards & Deposits
Maximize the ROIs and outcomes of your cards and deposits services with our holistic solution that transforms the legacy technology stack, processes, and workforce. Our Digital Knowledge Operations™ (DKO) framework offers expert consulting to uncover systemic inefficiencies and tailored digital solutions to automate manual processes like disputes processing, maintenance requests, onboarding, etc.
Account Onboarding
Exceptions Processing
Disputes Management
Card Risk Management
Future-Ready Operations
Our Cutting-Edge Digital Solutions
Explore powerful automation solutions that use technologies such as Robotic Process Automation (RPA), Natural Language Processing (NLP), big data analytics, and document extraction. Our execution expertise combined with intelligent automation can make your cards and deposits operations future-ready with best-in-class performance.
Leverage programmable bots to automate repetitive onboarding tasks, including customer interaction, document collection, verification, and data capture and entry into the core system. RPA can speed up your cards and deposits operations by reducing manual efforts, and it increases the accuracy for better customer experience and compliance.
Key Features
- Enables straight through processing
- 24×7 onboarding with QC automation
- Multi-channel customer interaction
Commission a digital document management system to organize the latest business process blueprints, customer records, and other critical financial data at a globally accessible repository. The system can help you track financial documents, manage exceptions, respond to inquiries and audits, and also support the training needs.
Key Features
- 100% accurate documentation for compliance
- Secure, up-to-date, and integrated repository
Analyze and identify fraudulent transactions to facilitate card disputes and determine the reason codes. NLP-based technology and chatbots can help resolve chargeback disputes swiftly, with no or minimal human intervention.
Key Features
- Rule-based facility that can be programmed
- Gather transactions data in real-time
Care, Diligence, Competence
Why Anaptyss? Our USPs
We offer tailored and integrated solutions to transform cards and deposits operations with cost-effectiveness and quantifiable outcomes.
125+
AI-powered document extraction models
20+
Years of deep domain experience
3-Level
Quality control framework
Flexible
Onshore, off-shore, and hybrid delivery models